Oracle Hyperion Reviews

Users reported varied experiences with Oracle Hyperion's ROI. Some noted it was not very high initially, while others rated it as average to above average. Many observed improvements in task efficiency, citing reduced processing time and increased data accuracy. Some users observed clear benefits, whereas others noted no noticeable ROI. Overall, opinions diverged, reflecting different experiences with Oracle Hyperion's financial impact.

Oracle Hyperion's pricing is often perceived as expensive, with solutions being considered premium. Licensing is typically structured annually, and costs vary depending on user needs and deployment type—on-premises or cloud. Initial setup can incur significant costs, with full licenses costing approximately $2000 to $2500 monthly. Corporate agreements may offer some pricing flexibility, although hidden costs during implementation and support are common. Despite pricing concerns, Oracle Hyperion’s value justifies the expense for many enterprise users.

• "The licensing cost for the on-premises version of the solution is too high."
• "It might be considered relatively costly compared to some alternatives."
• "Oracle Hyperion's licensing structures are quite expensive for some companies, especially medium-sized companies because of the user-based license."

Organizations use Oracle Hyperion for enterprise performance management, encompassing planning, budgeting, and financial reporting. They deploy it for centralizing budgeting, financial forecasting, consolidation, and financial analytics, supporting on-premises and cloud environments. It integrates with various systems to offer business intelligence and multidimensional analysis. Companies use it for operational and capital planning, scenario modeling, financial consolidations, and to ensure real-time data and analytics for optimized decision-making. Hyperion aids in historical data analysis and real-time forecasting.

Users rate Oracle Hyperion's customer service positively, but technical support receives mixed evaluations. While prompt responses occur for high-severity issues, prolonged delays are common with less critical cases. Many encounter repeated questions, lack of effective answers, and difficulties with multi-product issues. Satisfaction increases with higher investments, but specialized and offshore support complicates resolutions. Organizations prefer quicker resolutions and streamlined communication with fewer support teams involved. Responsiveness and efficiency vary widely among different regions and support levels.

Experiences with Oracle Hyperion's initial setup vary. Some describe it as complex due to environment requirements and integration challenges. Many highlight the need for technical expertise, while others find it straightforward, especially with prior experience or consultant assistance. Cloud versions and pre-packaged features often ease deployment. Migration from older versions can be intricate. Complexity is influenced by organization size and specific business needs, requiring tailored configurations.

Many users find Hyperion scalable, catering to various organizations, including large corporations. Despite some reporting scaling issues, especially with databases, others highlight success in expanding usage, even across multiple countries. It's often praised for handling significant data volumes and numerous users. Some mention challenges with WebLogic and certain scaling limits, while many still consider it a robust option for scalability, with ratings ranging from average to high performance in handling complex and extensive needs.

Oracle Hyperion is generally stable, experiencing minor issues such as bugs in new versions. Its stability is affected by server management, with some complications on-premises, but improved cloud configurations mitigate these. Users find it reliable, though some encounter technical challenges and require regular maintenance. Notable organizations highlight its robustness. Despite initial difficulties, stability rates between 7 to 9 out of 10, and the application has become increasingly efficient, especially after upgrade implementations.