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Oracle OBIEE vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Oracle OBIEE boosts reporting speed and decision-making despite some ROI challenges and enhances financial outcomes with WebLogic setups.
Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
 

Customer Service

Sentiment score
5.8
Oracle OBIEE's customer service is mixed, with prompt responses but inconsistent resolution quality and frequent upgrade suggestions.
Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
The tendency to route users to sales personnel with limited technical expertise detracts from the support experience.
Tech support for Salesforce Einstein Analytics is generally good.
 

Scalability Issues

Sentiment score
6.9
Oracle OBIEE is scalable and versatile for enterprises, but complexity and infrastructure dependency can lead to performance issues.
Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
While Oracle OBIEE is scalable, it is more of a niche product designed to work specifically with Oracle systems.
 

Stability Issues

Sentiment score
6.7
Oracle OBIEE is stable but needs proper configuration and infrastructure for high user concurrency and optimal performance.
Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
 

Room For Improvement

Oracle OBIEE is hindered by outdated visuals, complex usability, performance issues, and high costs, requiring enhancements and better support.
Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
Oracle OBIEE has a steep learning curve compared to tools like SQL Server or Power BI.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
 

Setup Cost

Oracle OBIEE's high cost and complex licensing can be offset by customizations and negotiated discounts for large-scale use.
Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
Oracle OBIEE is quite expensive, especially when compared to Microsoft's solutions.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
In general, I would rate it as a little bit on the expensive side compared to other available options.
 

Valuable Features

Oracle OBIEE offers interactive dashboards, data visualization, secure data merging, and cloud-based architecture for advanced analytics and mobile access.
Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
A valuable feature of Oracle OBIEE is its ability to automate some tasks, such as invoice analysis, saving a significant amount of clerical work.
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
It allows for a personalized customer experience by providing insights.
 

Categories and Ranking

Oracle OBIEE
Ranking in BI (Business Intelligence) Tools
6th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
158
Ranking in other categories
Reporting (4th)
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the BI (Business Intelligence) Tools category, the mindshare of Oracle OBIEE is 3.7%, down from 4.6% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.1%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

VishnuReddy - PeerSpot reviewer
Handles large datasets and easy to interact with and handle but performance could be better
Oracle's technical support usually recommends to upgrade when you contact them for support. They don't focus on fixing the issue at hand or providing guidance on how to do it. If you are in a lower environment, like one version down, they will blindly suggest upgrading. Additional patches are given for other Oracle products like WebLogic, databases, and apps. They fix issues and create patches based on client needs. But from an OBIEE point of view, they mostly provide bundle patches of around 5 to 6 GB that need to be applied and tested end-to-end. It's not an easy way to get small patches, and if issues arise after applying the patches, you have to contact Oracle again.
Sunny Nair - PeerSpot reviewer
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
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Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Government
13%
Computer Software Company
10%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
14%
Manufacturing Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Oracle OBIEE compare with Microsoft BI?
Oracle OBIEE is great in allowing design and creativity per the individual needs of the organization. Dashboards are fully customizable and very user-friendly. This solution is very stable. Oracle ...
Which Oracle product is better - OBIEE or Analytics Cloud?
Oracle OBIEE is designed to be relatively easy to set up and has a helpful customer support staff at the ready to assist customers. These are two attributes that make this system quite valuable. OB...
What do you like most about Oracle OBIEE?
The most valuable feature of Oracle OBIEE is its ability to handle large volumes of data and provide traditional BI functionalities that developers can easily understand.
What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
 

Also Known As

OBIEE, Oracle Business Intelligence Enterprise Edition, Oracle BI, Oracle BI EE 11g
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

Banca Transilvania, BeckmanCoulter, Hong Kong Housing Society, HealthShare, Ivanhoe Cambridge Unifies, and Home Credit, and Finance Bank.
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Oracle OBIEE vs. Salesforce Einstein Analytics and other solutions. Updated: June 2025.
855,347 professionals have used our research since 2012.