SAP SuccessFactors vs Sympa HR comparison

SAP and Sympa HR are both solutions in the Cloud HCM category. SAP is ranked #2 with an average rating of 7.6, while Sympa HR is ranked #21 with an average rating of 7.0. SAP holds a 20.8% mindshare in CHCM, compared to Sympa HR’s 0.3% mindshare. Additionally, 85% of SAP users are willing to recommend the solution, compared to 100% of Sympa HR users who would recommend it.

SAP SuccessFactors

Read 97 SAP SuccessFactors reviews

8,985 Views
6,735 Comparison Views

85% willing to recommend

Sympa HR

Read 2 Sympa HR reviews

175 Views
64 Comparison Views

100% willing to recommend

SAP SuccessFactors

Sympa HR

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

SAP SuccessFactors and Sympa HR are competitors in the HR software market. Sympa HR gains an edge in user satisfaction and customization, while SAP SuccessFactors excels in integration capabilities, especially for larger enterprises.

Features: SAP SuccessFactors offers performance management, employee central, payroll, and analytics. Sympa HR provides an HR management system with flexible configuration and local HR compliance support.

Ease of Deployment and Customer Service: SAP SuccessFactors is suitable for complex IT environments, offering scalable deployment and support for large organizations. Sympa HR allows easier deployment for smaller enterprises with responsive customer service and local expertise.

Pricing and ROI: SAP SuccessFactors requires higher setup costs but presents high ROI for large businesses. Sympa HR is cost-effective for smaller businesses, with competitive setup costs offering a solid ROI.

To learn more, read our detailed SAP SuccessFactors vs. Sympa HR Report (Updated: May 2025).

Buyer's Guide

SAP SuccessFactors vs. Sympa HR

May 2025

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Helped 856,278 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP SuccessFactors

Ranking in Talent Management

2nd

Ranking in Cloud HCM

2nd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Talent Acquisition (2nd), Global Payroll (2nd)

Sympa HR

Ranking in Talent Management

23rd

Ranking in Cloud HCM

21st

Average Rating

7.0

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 20.8%, down from 22.3% compared to the previous year. The mindshare of Sympa HR is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

SandeepKumar7

Head - Shared Service Operations and HR Systems at a pharma/biotech company with 1,001-5,000 employees

Useful to manage employee life cycle management but is not very easy to implement

There are quite a few things, like goal management, in terms of transferring goals from manager to subordinates, which is probably not one of the best ways to look at SAP SuccessFactors, making it an area that could have been done better. Route management and template management are pretty good areas. The reporting in the tool is not as great as I would want it to be from a PMGM internal management perspective. I just hope that SAP SuccessFactors comes up with a payroll tool that suits India. I don't see it as one of the best tools for the Indian scenario. I would love to see much better document management in the system, like onboarding. Onboarding has document management, but if I want to report through it, there is not much that I can do about it. DMS in SAP would be great since, in most places, DMS is maintained outside the system. I would have loved to see better DMS in SAP SuccessFactors. In terms of the reporting, I understand that since everything is moving to SAP SAC. Even without SAP SAC, it would be great if we could have better analytics within SAP SuccessFactors.

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Henrik Aminoff

Senior System Specialist at M-Files

A tool to manage HR master data in a single system that needs to improve on the API front

As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware. My previous company had some kind of relationship with Sympa, and I used to attend meetings with Sympa's development teams regarding Sympa HR's API integrations in and out.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's brought to our organization a big big improvement. We would give it a good rating."

"The overall functionality of the solution is very good."

"It is a scalable solution. I would rate it a ten out of ten."

"The initial setup was pretty simple."

"Talent Acquisition and Learning features are best in class."

"HR and managers can use the onboarding tool to help new employees prepare for their first day on the job, which can help them acclimate to the company culture and reduce anxiety."

"They have succeeded in sustaining a powerful system supporting their philosophy."

"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."

More SAP SuccessFactors pros

"Sympa HR was helpful since it helped me manage HR master data in a single system."

"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."

Cons

"The price of the solution could improve, it is too high."

"SAP SuccessFactors is working on making beneficial changes but they are not fast enough. They can improve by making the improvements or updates quicker. Additionally, the user interface could improve, it is not something you want to return to when compared to a solution similar to Instagram."

"The SAP SuccessFactors integration with old versions can improve. We are using an older finance module but we are having migration issues."

"There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."

"The reporting and cloud integration could be done better in this solution."

"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."

"The reporting tool is not as good as IBM Cognos which is very, very powerful."

"Also, it would be helpful if they could improve its ability to localize the product to Nigeria."

More SAP SuccessFactors cons

"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."

"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."

Pricing and Cost Advice

"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."

"I rate the tool's pricing a seven to eight out of ten."

"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."

"The product is expensive. The product is worth the money you pay for it."

"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."

"The price of the solution is highly expensive."

"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."

"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."

More SAP SuccessFactors pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Educational Organization

36%

Computer Software Company

Manufacturing Company

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

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What is better, SAP HCM or SAP SuccessFactors?

When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...

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What do you like most about SAP SuccessFactors?

The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...

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What do you like most about Sympa HR?

Sympa HR was helpful since it helped me manage HR master data in a single system.

See all answers

What needs improvement with Sympa HR?

Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement.

See all answers

What is your primary use case for Sympa HR?

We're implementing Sympa for HR management across our global organization, which spans about seven countries with roughly two thousand employees. Our goal is to centralize all HR processes, includi...

See all answers

Comparisons

Workday vs SAP SuccessFactors

Compared 29% of the time

Oracle HCM Cloud vs SAP SuccessFactors

Compared 16% of the time

SAP HCM vs SAP SuccessFactors

Compared 14% of the time

PeopleSoft vs SAP SuccessFactors

Compared 7% of the time

UKG vs SAP SuccessFactors

Compared 4% of the time

More SAP SuccessFactors Competitors

Workday vs Sympa HR

Compared 100% of the time

More Sympa HR Competitors

Product Reports

Buyer's Guide

SAP SuccessFactors

May 2025

Download SAP SuccessFactors product report

Buyer's Guide

Cloud HCM

June 2025

Download Sympa HR product report

Also Known As

SuccessFactors

No data available

Overview

SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.

Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.

What are the most important features of SAP SuccessFactors?

Performance and Goal Management: Facilitates setting and tracking employee objectives.
Employee Lifecycle Management: Streamlines employee processes from recruitment to exit.
Learning Management: Promotes continuous learning and development.
Real-Time Reporting: Provides instant insights into HR data.

What benefits should users look for in SAP SuccessFactors reviews?

Increased Productivity: AI-driven tools enhance workforce agility.
Talent Alignment: Unifying skills data aligns workforce with business priorities.
Compliance Assurance: Regular updates ensure legal and regulatory adherence.
Global Accessibility: Cloud-based platform supports cross-geography management.

Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.

SAP

Sympa HR was designed to support HR professionals all across the world. We provide local and international companies with an aggregated, clear view of all their people data and offer unlimited integrations to other software. Reliable HR data and flexible tools are a necessity for efficient HR work during times of change. Sympa HR helps you keep track of all your processes in one place, supports smart decision-making and helps automate routine tasks. Backed up with great customer support, it is currently used by hundreds of organisations worldwide and has one of the highest customer satisfaction rates of any HR technology in Europe.

Sympa HR

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril

Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis

Buyer's Guide

SAP SuccessFactors vs. Sympa HR

May 2025

Free Report: SAP SuccessFactors vs. Sympa HR

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