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SAP SuccessFactors vs Sympa HR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Talent Management
2nd
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
97
Ranking in other categories
Talent Acquisition (2nd), Global Payroll (2nd)
Sympa HR
Ranking in Talent Management
23rd
Ranking in Cloud HCM
21st
Average Rating
7.0
Reviews Sentiment
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 20.8%, down from 22.3% compared to the previous year. The mindshare of Sympa HR is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

SandeepKumar7 - PeerSpot reviewer
Useful to manage employee life cycle management but is not very easy to implement
There are quite a few things, like goal management, in terms of transferring goals from manager to subordinates, which is probably not one of the best ways to look at SAP SuccessFactors, making it an area that could have been done better. Route management and template management are pretty good areas. The reporting in the tool is not as great as I would want it to be from a PMGM internal management perspective. I just hope that SAP SuccessFactors comes up with a payroll tool that suits India. I don't see it as one of the best tools for the Indian scenario. I would love to see much better document management in the system, like onboarding. Onboarding has document management, but if I want to report through it, there is not much that I can do about it. DMS in SAP would be great since, in most places, DMS is maintained outside the system. I would have loved to see better DMS in SAP SuccessFactors. In terms of the reporting, I understand that since everything is moving to SAP SAC. Even without SAP SAC, it would be great if we could have better analytics within SAP SuccessFactors.
Henrik Aminoff - PeerSpot reviewer
A tool to manage HR master data in a single system that needs to improve on the API front
As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware. My previous company had some kind of relationship with Sympa, and I used to attend meetings with Sympa's development teams regarding Sympa HR's API integrations in and out.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance of the solution is very good."
"Scalability-wise, I rate the solution an eight out of ten...It is a stable solution."
"It's very user-friendly."
"HR and managers can use the onboarding tool to help new employees prepare for their first day on the job, which can help them acclimate to the company culture and reduce anxiety."
"The solution is stable."
"Easy to use and user-friendly."
"SAP SuccessFactors is a stable solution."
"SuccessFactors' best features are talent management and HR Analytics."
"Sympa HR was helpful since it helped me manage HR master data in a single system."
"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."
 

Cons

"The reporting tool is not as good as IBM Cognos which is very, very powerful."
"I don't think SuccessFactors is quite fit for use as an employee database."
"he user interface could be improved."
"Analytics could use some work."
"The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles."
"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."
"They should improve the reports."
"The price could be lower."
"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."
"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."
 

Pricing and Cost Advice

"It is not cheap, but it is reasonable."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"SAP SuccessFactors requires an annual subscription."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"The product is expensive. The product is worth the money you pay for it."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"The solution is on the expensive side but is definitely worth the money."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
38%
Computer Software Company
7%
Manufacturing Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What do you like most about Sympa HR?
Sympa HR was helpful since it helped me manage HR master data in a single system.
What needs improvement with Sympa HR?
Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement.
What is your primary use case for Sympa HR?
We're implementing Sympa for HR management across our global organization, which spans about seven countries with roughly two thousand employees. Our goal is to centralize all HR processes, includi...
 

Comparisons

 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis
Find out what your peers are saying about SAP SuccessFactors vs. Sympa HR and other solutions. Updated: May 2025.
855,347 professionals have used our research since 2012.