Oracle BPM vs Pega Platform comparison

Oracle and Pega are both solutions in the Business Process Management (BPM) category. Oracle is ranked #15 with an average rating of 8.0, while Pega is ranked #6 with an average rating of 8.2. Oracle holds a 1.9% mindshare in BPM, compared to Pega’s 5.5% mindshare. Additionally, 80% of Oracle users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Oracle BPM

Read 25 Oracle BPM reviews

1,445 Views
537 Comparison Views

80% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

4,896 Views
1,882 Comparison Views

91% willing to recommend

Oracle BPM

Pega Platform

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and Oracle BPM compete in the business process management space, offering distinct features and capabilities. Pega has a slight edge due to its low-code capabilities and unified architecture, which cater well to enterprise needs.

Features: Pega Platform stands out for its extensive low-code capabilities, allowing easy configuration of dynamic workflows and robust case management. It features no-code APIs that enhance development speed and flexibility. Fast prototyping and a unified architecture make it suitable for enterprise-level solutions. Oracle BPM offers strong integration tools ideal for databases and supports BPMN 2.0 standards for process modeling. Its service-oriented architecture and comprehensive reporting are robust for enterprise needs.

Room for Improvement: Pega could benefit from improved low-code features, enhanced AI capabilities, and better reporting performance. Its RPA tools and cloud presence need enhancement. Oracle BPM needs a lighter architecture, better user interface updates, and improved documentation. It also requires better integration capabilities and support for modern development methodologies like microservices.

Ease of Deployment and Customer Service: Pega Platform offers flexible deployment options, including public cloud, private cloud, and on-premises setups, supporting both small and large enterprises. Its technical support is mixed, with some users praising responsiveness, while others note delays in complex issues. Oracle BPM primarily supports on-premises deployment but lacks flexibility in public cloud options. Its technical support is generally praised but challenging to navigate for systems needing frequent updates.

Pricing and ROI: Pega Platform is considered expensive, particularly in licensing, with pricing structures varying by user and case complexity. However, the ROI is high due to efficiency gains and enhanced customer satisfaction. Oracle BPM costs are high with a complex licensing structure causing costly upgrades. Still, its comprehensive feature set justifies the investment for those fully utilizing its capabilities. Despite high prices, the ROI for both is significant when features are fully leveraged.

To learn more, read our detailed Oracle BPM vs. Pega Platform Report (Updated: June 2025).

Buyer's Guide

Oracle BPM vs. Pega Platform

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

6th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of June 2025, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. The mindshare of Pega Platform is 5.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

SumitKumar17

Developer at a government with 5,001-10,000 employees

Allows users to customize the user interface and retrieve data, but licensing cost is very high

Currently, Oracle BPM is integrated with different applications, and the workflow decides which part it has to take. The solution is on the Oracle Fusion platform. It has integration with other services, which are essentially normal Java-based applications. Oracle BPM also provides a task query service that allows you to customize your user interface, retrieve the data, and display it as per user convenience. I would recommend the solution to other users. Overall, I rate Oracle BPM a seven out of ten.

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to use in a business processing suite."

"Currently, we define the tasks, and based on certain decision rules, the tool decides the task priorities and the time frame of the task."

"I find the data lineage features most valuable."

"The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production."

"The solution provides extensive functionalities."

"We selected this solution not only for the BPM but for the entire package."

"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."

"The support is good."

More Oracle BPM pros

"Allowed us to develop and quickly release with confidence using cloud technologies."

"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."

"The visualization of the business process and the collaboration aspects of the solution are its most valuable features."

"The robotic process automation has increased the confidence of business users."

"What I found most valuable in PegaRULES is that it allows you to quickly make changes to an existing application. It's pretty easy to do any modification in the tool, which you cannot do in legacy solutions. For example, it takes a lot of time to do it in Java or in .NET. I have worked with both legacy technologies in the past, so that I can tell the difference."

"Pega BPM's most valuable feature is the use of CDX to solve problems."

"This is a customizable product."

"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."

More Pega Platform pros

Cons

"Their Case Management set of features is severely lacking and should be a target for immediate improvement dealing with unpredictable processes inside of organizations."

"Oracle BPM is hard to configure."

"Overall, the engine and the UI both have to be made lighter."

"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart."

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

"It could have easier administration. It takes time to configure and deploy."

"The solution needs to offer better integration with third-party systems."

"The time it takes to get from deployment to production could be faster."

More Oracle BPM cons

"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."

"This is a quite expensive product."

"The unit testing needs to improve, as well as the user interface."

"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."

"The quality of partners available with Pega specialisation can be improved."

"The licensing cost is very high."

"Sometimes when we are patching some data from the database, we are getting added as a timeout."

"The UI cannot be customized in the solution"

More Pega Platform cons

Pricing and Cost Advice

"Oracle is good, but they're still expensive compared to other vendors."

"We received the product packaged into the Oracle database solution."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"The pricing is very expensive."

"It's pried high, this solution is expensive."

"As with all Oracle products, the licensing over VMware is an issue."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"The licensing model is good."

More Oracle BPM pricing and cost advice

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"I would rate the product's pricing a six out of ten."

"The price of Pega BPM is in the middle range compared to other solutions."

"Pega is expensive."

"Licensing varies across geographical regions for us."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"The price could be lower."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

15%

Wireless Company

Government

Financial Services Firm

27%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

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Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

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Compared 27% of the time

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Compared 25% of the time

IBM BPM vs Oracle BPM

Compared 14% of the time

AWS Step Functions vs Oracle BPM

Compared 9% of the time

ARIS BPA vs Oracle BPM

Compared 4% of the time

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ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 15% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 6% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

Oracle BPM

May 2025

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Buyer's Guide

Pega Platform

May 2025

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Also Known As

Oracle Business Process Management

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Oracle BPM vs. Pega Platform

June 2025

Free Report: Oracle BPM vs. Pega Platform

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