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Cisco Secure Client (including AnyConnect) vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Cisco Secure Client enables seamless, secure remote access with easy setup, benefiting businesses through service sales and improved workforce efficiency.
Sentiment score
7.4
Cisco Umbrella boosts ROI by enhancing security, reducing costs, eliminating infrastructure needs, and improving productivity through efficient threat management.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
 

Customer Service

Sentiment score
6.7
Cisco Secure Client support is responsive and knowledgeable, but some users note declining service quality and slow response times.
Sentiment score
8.0
Cisco Umbrella support is generally efficient and informative, though some users experience occasional delays and integration challenges.
Cisco offers very high-quality customer service.
Cisco technical support is difficult, and it requires lots of contracts.
Over the years, there's been a decline in the quality, mainly in areas such as the experience level of support engineers and the time taken to address and escalate issues.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
 

Scalability Issues

Sentiment score
7.3
Cisco Secure Client offers scalable solutions for large organizations, but performance varies based on hardware and infrastructure.
Sentiment score
8.2
Cisco Umbrella offers scalable, cloud-based security, easily adaptable and deployable, supporting global expansion for organizations of all sizes.
A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.
The scalability of Cisco Secure Client depends on the hardware I choose.
Regarding scalability, Cisco Secure Client (including AnyConnect) rates as excellent because we can scale out by simply buying more licenses from the vendor.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella is scalable for our company.
 

Stability Issues

Sentiment score
8.0
Cisco Secure Client is stable and reliable, with minor issues quickly resolved, earning high satisfaction ratings from users.
Sentiment score
8.3
Cisco Umbrella is praised for its stability, reliability, and consistent service, with users appreciating minimal outages and bugs.
I would rate the stability ten out of ten.
The stability is really good, and I would rate it up to nine.
I do not encounter many issues with stability, but sometimes the hardware's capacity can be a limiting factor.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
 

Room For Improvement

Cisco Secure Client needs modernization, improved compatibility, enhanced security, simpler deployment, better integration, and user-friendly updates to address user concerns.
Cisco Umbrella users seek enhanced IP whois, malware protection, policy flexibility, integration, simplicity, support, updates, cost reduction, and local presence.
I am using Intune for deployments, and it's not easy to create an automated deployment where users do not need to register server addresses.
Vendors offer more features, such as a kill switch.
Cisco's security portfolio, including Secure Client and the firewalls, is falling behind.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
 

Setup Cost

Cisco Secure Client offers subscription-based licensing, with variable costs depending on region and comparisons to competitors.
Cisco Umbrella pricing is seen as fair by some, costly by others, with flexible plans and potential discounts available.
Palo Alto and Fortinet provide free VPN connections, but Cisco Secure Client (including AnyConnect) requires a license purchase.
I perceive the pricing to be a seven, however, I have perpetual licenses.
The pricing seems to align equally with other competitors like Palo Alto during a competitive situation.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
 

Valuable Features

Cisco Secure Client provides reliable VPN security, seamless integration, and user-friendly features, ensuring stable, secure remote network access.
Cisco Umbrella provides comprehensive cybersecurity with powerful options, user-friendly management, and advanced threat detection for secure connectivity across networks.
Beneficial for businesses needing secure access outside the office.
Cisco Secure Client's AnyConnect VPN's reliability has been absolutely wonderful, as well as the ability to connect from any network, regardless of location.
The security features are beneficial.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
 

Categories and Ranking

Cisco Secure Client (includ...
Ranking in Cisco Security Portfolio
5th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
76
Ranking in other categories
SSL VPN (1st), Enterprise Infrastructure VPN (3rd), ZTNA as a Service (10th)
Cisco Umbrella
Ranking in Cisco Security Portfolio
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
117
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st)
 

Mindshare comparison

As of June 2025, in the Cisco Security Portfolio category, the mindshare of Cisco Secure Client (including AnyConnect) is 11.0%, up from 9.5% compared to the previous year. The mindshare of Cisco Umbrella is 12.1%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio
 

Featured Reviews

Wouter Beer - PeerSpot reviewer
Generates revenue through service offering while needing additional safety features
The primary use case for Cisco Secure Client, including AnyConnect, is as a VPN for remote access I use AnyConnect because I have Cisco infrastructure. It utilizes certificates, which allows for automatic setup. The security features are beneficial, and the whole idea of the app is that it should…
Sabbir Ahmed - PeerSpot reviewer
Blocks threats before they reach the user's device
Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability. The product can only shield a small area, making it less effective for larger spaces or multiple users. Additionally, strong winds can disrupt its functionality, and the opening and closing mechanism can be awkward in tight spaces.
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Top Industries

By visitors reading reviews
Educational Organization
31%
Computer Software Company
24%
Financial Services Firm
6%
Government
5%
Computer Software Company
19%
Educational Organization
18%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco AnyConnect Secure Mobility Client?
The tool is user-friendly, robust and easy to use in any environment.
What is your experience regarding pricing and costs for Cisco AnyConnect Secure Mobility Client?
Cisco Secure Client (including AnyConnect) is somewhat expensive compared to others such as Fortinet or Palo Alto, which provide free VPN when the firewall is purchased. Palo Alto and Fortinet prov...
What needs improvement with Cisco AnyConnect Secure Mobility Client?
Cisco Secure Client (including AnyConnect) is sufficient now after the update to version five or later, and I believe there's nothing to improve. I would prefer the cost to be reduced by about 20% ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Cisco AnyConnect Secure Mobility Client
OpenDNS
 

Overview

 

Sample Customers

MST, Molina Healthcare, Ritchie Bros. Auctioneers, Arup, New South Wales Rural FireService
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco Secure Client (including AnyConnect) vs. Cisco Umbrella and other solutions. Updated: April 2025.
856,856 professionals have used our research since 2012.