User Reviews of Splunk ITSI (IT Service Intelligence)
Updated May 2025
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Splunk ITSI (IT Service Intelligence) review
TomO’Donoghue
Senior Consultant at North Swindon Practice Group Surgery
The KPI and correlation search aspects are powerful, and the service creation...
The UI could be updated. Some elements of the KPI section aren't where you'd expect. It looks like a website from 2010 or maybe older. You can't change some things, like if it doesn't word-wrap well. For example, if you have a long list of KPIs that exceed a character limit, you need to hover over them and wait for the HTML text to pop up...
Splunk ITSI (IT Service Intelligence) review
Sr. Splunk Admin / Developer Engineer at a financial services firm with 10,001+ employees
We can use end-to-end visibility and analytics to allocate resources more precisely
End-to-end visibility simplifies our configurations by allowing us to index or search at the cluster level. We can utilize multiple indexers or split the workload as needed. For instance, long-running queries exceeding 15 minutes can be removed from the main list, improving efficiency for other users. Splunk ITSI is a powerful tool for...
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